Shipping & Returns
Our delivery time starts from the moment an order is accepted and includes a 2 business day period where your items will be processed for shipping. If you live in the United States, shipping cost will vary by zip code.
- Once shipped, allow 3-8 business days for delivery.
If you live outside the United States, a flat rate of $20 will be charged for shipping. If you would like another shipping option, please email email@example.com.
OUR RETURN POLICY
If you're not completely satisfied with your purchase, you can return the item within 14 days for a full refund (unless noted otherwise). Items should be returned unused, Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
Please note that Passerbuys currently accepts returns on apparel and shoes ONLY. All other items are final sale and may not be returned unless in the case of fraud or damage.
If you would like to return an item purchased through Passerbuys, simply email us at firstname.lastname@example.org within 3 days of receiving your order. Please include 'Return Item' on the Subject Line, along with the order #, item name and reason for return in the body of the email.
Once the item is shipped back to us, your refund will be credited to the original payment method. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.
You are in charge of shipping the item back to us. Return shipping will not be reimbursed by Passerbuys. Once we receive your return request, we will provide you with a return address.